Privacy Policy

Last updated: May 2026

VibeShirt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Information You Provide

Account information: Name, email address, password when you create an account
Profile information: Store name, description, and profile picture for sellers
Payment information: Billing address and payment details (processed securely by our payment providers)
Order information: Shipping address, purchase history, and design files
Communications: Messages sent to customer support or other users

Information Collected Automatically

Device information: IP address, browser type, operating system, device identifiers
Usage data: Pages viewed, links clicked, time spent on pages
Cookies and tracking: See our Cookie Policy for details

How We Use Your Information

We use collected information to:

Process orders and fulfill deliveries
Manage your account and provide customer support
Process payments and prevent fraud
Send transactional emails (order confirmations, shipping updates)
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

Information Sharing

We may share your information with:

Print partners: To fulfill your orders (shipping address, design files)
Payment processors: To process transactions securely
Service providers: Companies that help us operate (hosting, analytics, email)
Legal authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures including:

SSL/TLS encryption for data transmission
Secure password hashing
Regular security assessments
Limited employee access to personal data

Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate information
Delete your account and data
Export your data
Opt out of marketing communications
Object to certain processing activities

How to Delete Your Data

You can delete your VibeShirt account and all associated data at any time:

Self-Service Deletion (Recommended)

Log in to your VibeShirt account
Go to Account → Manage → Account Settings
Scroll down to the Danger Zone section
Click Delete Account
Type "DELETE" to confirm
Click Permanently Delete Account

What Gets Deleted

When you delete your account, we permanently remove:

Your account credentials and login information
Profile information (name, avatar, address)
All design projects and saved designs
Your store and store settings (if applicable)
Shopping cart contents
Style preferences and saved selections
Activity logs and credits
API keys

Data Retention After Deletion

Some information may be retained for legal or business purposes:

Order records: Transaction history may be retained for tax and legal compliance
Published products: Products you published may be anonymized rather than deleted to preserve marketplace integrity
Legal holds: Data subject to legal proceedings may be retained as required by law

Request Deletion via Email

If you cannot access your account or prefer assistance, you can request deletion by emailing us at info@vibeshirt.com with:

Subject line: "Account Deletion Request"
The email address associated with your account
Any additional verification we may request

We will process email deletion requests within 30 days.

Data Retention

We retain your information as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes via email or website notice.

Contact Us

For privacy-related questions or to exercise your rights, please contact us or email info@vibeshirt.com.

Have questions about this policy?