Privacy Policy
Last updated: May 2026
VibeShirt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Information You Provide
- Account information: Name, email address, password when you create an account
- Profile information: Store name, description, and profile picture for sellers
- Payment information: Billing address and payment details (processed securely by our payment providers)
- Order information: Shipping address, purchase history, and design files
- Communications: Messages sent to customer support or other users
Information Collected Automatically
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: Pages viewed, links clicked, time spent on pages
- Cookies and tracking: See our Cookie Policy for details
How We Use Your Information
We use collected information to:
- Process orders and fulfill deliveries
- Manage your account and provide customer support
- Process payments and prevent fraud
- Send transactional emails (order confirmations, shipping updates)
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We may share your information with:
- Print partners: To fulfill your orders (shipping address, design files)
- Payment processors: To process transactions securely
- Service providers: Companies that help us operate (hosting, analytics, email)
- Legal authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures including:
- SSL/TLS encryption for data transmission
- Secure password hashing
- Regular security assessments
- Limited employee access to personal data
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
- Object to certain processing activities
How to Delete Your Data
You can delete your VibeShirt account and all associated data at any time:
Self-Service Deletion (Recommended)
- Log in to your VibeShirt account
- Go to Account → Manage → Account Settings
- Scroll down to the Danger Zone section
- Click Delete Account
- Type "DELETE" to confirm
- Click Permanently Delete Account
What Gets Deleted
When you delete your account, we permanently remove:
- Your account credentials and login information
- Profile information (name, avatar, address)
- All design projects and saved designs
- Your store and store settings (if applicable)
- Shopping cart contents
- Style preferences and saved selections
- Activity logs and credits
- API keys
Data Retention After Deletion
Some information may be retained for legal or business purposes:
- Order records: Transaction history may be retained for tax and legal compliance
- Published products: Products you published may be anonymized rather than deleted to preserve marketplace integrity
- Legal holds: Data subject to legal proceedings may be retained as required by law
Request Deletion via Email
If you cannot access your account or prefer assistance, you can request deletion by emailing us at info@vibeshirt.com with:
- Subject line: "Account Deletion Request"
- The email address associated with your account
- Any additional verification we may request
We will process email deletion requests within 30 days.
Data Retention
We retain your information as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes via email or website notice.
Contact Us
For privacy-related questions or to exercise your rights, please contact us or email info@vibeshirt.com.
Have questions about this policy?
Contact Us